How ordering works

There is no checkout cart or card form. You build an invoice, we confirm your payment, and you can follow every step in your account.

1. Create a researcher account. Provide your name, contact details, and shipping address, and confirm that you are 18 or older and purchasing for legitimate research. Verify your email from the link we send.
2. Wait for approval. Our team reviews each account, usually within one business day. You will get an email when it is approved. Until then you can browse the catalog but not add products to an invoice.
3. Build your invoice. Add products and quantities from the catalog. Choose shipping ($15.00 flat, free at $200.00 or more) or local pickup (no charge). Submit when it is complete.
4. Pay by Zelle or Venmo. After you submit, the page and a confirmation email show the total, the Zelle and Venmo handles, and your invoice number. Put the invoice number in the payment memo. Your invoice shows Processing payment until we verify it.
5. We prepare and ship. Once payment is confirmed, the status moves to Payment received, then Preparing shipment, then Shipped with a carrier tracking link. Pickup orders show Picked up at handoff.
6. Reorder in one tap. Any completed invoice has a Reorder button that copies the same items into a new draft at current prices.

Statuses you will see

Create a researcher account